Behind every goal and
every requirements list is a want that has value to someone.
Organizations do not have goals or wants. When we call something an
organizational goal, it is a linguistic short cut. It really means that
at least some of the people who in some way belong to or are somehow
attached to the organization have through some unspecified process more
or less reached some type of consensus about what they, acting in some
type of organized fashion, will, at least tentatively, name as a goal.
(That's an example of why I call language fuzzy.)
If you don't understand from where the
goals and requirements come, then when they change or someone acts
contrary to the stated goals you will be wondering what happened. If
you do understand, you will come to anticipate how wants are likely to
change. I will discuss this at length when we get to Personal
Optimal Achievement. For the moment just accept that you are going
to need to understand certain specific things about human nature. We
will get to that in the theory section when we talk about wants.
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