Simulations of
individual achievement dynamics are very similar to those for
organizational achievement with the following differences.
- There are more random elements. This tends to
alter decision making dynamics. It is more difficult to see the
cause and effect relationships.
- Want dynamics change. Some wants change
slower and some wants change faster than we generally find in
groups. The link between passion and action becomes more central in
decision making and achievement. Most importantly we need to deal
more directly with the fundamental human wants in a more direct
way.
- It is more difficult to forecast the behavior
of a single individual than that of a group. Within group
activities individuals tend to make their behavior predictable so
that they can work effectively with others. This applies less often
in the individual setting. Statistical variations tend to have less
impact on a group than on an individual. Part of the reason we
belong to groups is to reduce these statistical effects.
Additionally, an individual can change his or her mind more quickly
than a group can change its negotiated agreement of intent. This
ability to change direction quickly makes forecasting individual
behavior quite difficult.
Bearing these few things in mind one can
apply everything that has been discussed in the prior section to the
individual. I shall not repeat any of the prior material even where
there are changes when dealing with the individual. Rather my intent
here is to extend the discussion into the specific issues of optimal
achievement as a change agent.
Being dissatisfied with and/or
complaining about the current situation does not make one a change
agent. Telling people how things ought to be can be a change agent
action. It may in some circumstances motivate someone else to work
toward a change. But then they become the primary and more active
change agent.
Furthermore, people who do nothing more
than criticize; rarely understand what is really wrong. To really
understand one needs to become actively involved in trying to change or
create something. Only through doing will you appreciate why things are
the way they are, how they got that way, what they might potentially
become and how they might get that way. Most importantly through such
interaction your opinion of what ought-to-be will change for the
better.
The change agent challenge comes in three
steps. You will find each more difficult than the prior and all
essentially impossible to complete.
- One must learn to see things as they truly
are. One must remove the deliberate and in advertent veil of
deception that others would place over our eyes and the, far more
difficult to remove, veil we place over our own eyes. There is no
end to this task, but that is not reason to despair, much can be
done.
- One must see what could be. Utopian visions
come easy. But they are often simply a different form of misery.
They tend to be myopic opinions that simply are undesirable to most
people. The difficult task is to show in an intellectually honest
manner why something is better and why it is feasible. Since there
is no reason to believe we can either design or create the ultimate
anything, this task is without end.
- The real change agent challenge comes once you
have clearly seen what is wrong and what is better. At that point,
my challenge to you is, "Change it!" If you think either 1) that is
easy or 2) impossible, then you have much to learn.
The change agent challenge role is
perhaps the most difficult in the world. Here we will discuss some
tools that will improve your ability to make a change. The will to
understand the world as it really is, the will to expand these tools
discussed here, and the will to change the world must all come from you.
Readings:
Weinberg, Gerald (19xx) Problem Solving
Leadership
Exercises:
1.
The next time someone
describes to you what is wrong with the world (or some small part of
it); say something like, “Then change it!” or “You’re right. Let’s
change it.” Make sure you do this to encourage them to think about how.
Let them know you take their concern seriously enough that you really
want to discuss how things can be changed. Many people will say
something like, “It’s too big a problem for me.” Or they may simply
laugh. Don’t let them get out of it. You can say something like, “Well
if you could change it, how would you do it?” Or, “If not you, then
who?” Work with them to either recognize how it can be changed or that
they are wrong about what needs to be changed.
2.
On another occasion when you
hear someone say what is wrong; ask, “How do you suppose it got that
way.” This is a difficult task. Many people will say, “That’s just the
way those *%^#**# people are!” Where those people can be gays,
straights, democrats, republicans, members of another religion, another
culture, managers, staff, etc. Do not do this exercise with the true
bigot. You will get nowhere. But with some you can get them and
yourself to think about what was better before and how the change took
place. Do this in the spirit that understanding will give you clues as
to how things can be changed again. Very often it will lead to the
realization that things were not really any better in the past or that
there have been changes for the better. Neither of which means that
something still better is not possible. It may be the reason we want
the change is because we have grown in our understanding and expectation
of what can be. Our wants may have evolved.
3.
After you have done the above
two things often enough, look for patterns. Identify how you could have
managed the dialogue to better effect. Ask yourself, “Did we really see
something we could change for the better?” Did we change it? If not, why
not?
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(C) 2005-2014 Wayne M. Angel.
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