Clearly in a complex
organization there is a significant potential that some will not have
their wants satisfied to the extent that they would like. I believe
that most people recognize this and the consequent need for compromise.
People tend to accept the compromise as long as they believe it to be
within some range of fairness and that their wants are not too
frustrated. Within the simulations I account for wants frustration by
decreasing the level of commitment individuals have to the tasks of the
organization as wants frustration increases. Efficiency is determined
in part by the level of commitment. I identify a level of want
frustration I call the frustration limit, where the efficiency is zero
and with further frustration becomes negative. This implies the
individual is actively working against the organization. I allow that
the wants satisfaction and the wants frustration limit is different for
each individual.
I allow that there are some individuals
in an organization who have a strong desire to be at the head of the
naturally occurring mammalian power hierarchies. When not at the alpha
position or some other high level that they feel is their due they
become frustrated. This is sometimes a conscious behavior and sometimes
unconscious. Let us call these the alpha types.
Since no organization can meet the wants
of all stakeholders there is always some level of wants frustration.
There exists a wants frustration limit such that the organization will
cease to exist or collapse if the limit is exceeded. If an organization
has survived its initial formation struggles, then we can assume that it
is operating such that the average wants frustration level is on the low
side of the limit. The organization tends to remain much the same as
long as the average wants frustration level is well short of the limit.
There are 2 things that can cause the average wants frustration to move
toward the limit.
- As the external world changes the organization
will need to adapt to those changes. If the organization is not
successful in adapting to external changes then it will naturally be
less able to provide for the wants satisfaction of its members. The
organization will move toward the wants frustration limit.
- If the organization control structure is such
that resources are progressively moved more and more toward the
power elite, the organization will move toward the wants frustration
limit.
- If the power elite structure is so rigid as
not to allow opportunity to its non-power elite members who are of
an alpha type to move into the organization power structure, wants
frustration will increase.
If, however, the organization structure
is too flexible and the alpha types find it too easy to enter, the
organization tends to enter a state of chaotic oscillation and will also
disintegrate.
ç
Prior Page of Text
Next Page of Text
è
(C) 2005-2014 Wayne M. Angel.
All rights reserved. |