The Theory of Society  by Wayne M. Angel, Ph.D.

Wants / Motivation Theories: Herzberg's Two Factor Theory



















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The Herzberg two factor theory classifies motivations into two classes: satisfiers and dissatisfiers.

The set of extrinsic job conditions that, when not present, result in dissatisfaction are:

            1)         Job security

            2)         Salary

            3)         Working conditions

            4)         Status

            5)         Company policies

            6)         Quality of technical supervision

            7)         Quality of internal relations among peers, supervisors, and subordinates

            8)         Fringe benefits

The set of intrinsic job conditions that are satisfiers and build motivation are:

            1)         Achievement

            2)         Recognition

            3)         Work itself

            4)         Responsibility

            5)         Advancement

            6)         Personal growth and development

The above lists of satisfiers and dissatisfiers, and the following diagram are taken from Szilagyi and Wallace [1980, 110-111]. 

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